Up to 40 minutes face-to-face with a real Tek Guy. We review the issue together, confirm what’s actually needed, and give you clear recommendations before anything moves forward. When the session ends, be sure to check your e-mail or other chosen method of contact — you’ll receive our follow-up with recommended next steps, an invoice for any required parts, and preferred service options to continue.

We’re right there with you on live video guiding you carefully, answering every question, sharing step-by-step pictures, videos, service manuals and making sure you always feel supported.