📜 Tek Guy On Demand — 1-Year Extended Laptop Hardware Warranty Agreement
Effective Date: Date of Warranty Purchase
Warranty Provider: Tek Guy On Demand, LLC
Contact: 877-267-9111 | [email protected]
1. Warranty Coverage
This Extended Warranty Agreement covers hardware failures due to manufacturer defects or normal operational wear and tear for eligible laptops, based on the purchased warranty tier, for a period of one (1) year from the Effective Date.
Covered components include:
- Motherboard / Main Logic Board
- Internal Storage (SSD/HDD)
- Memory (RAM)
- Internal Display (excluding accidental or impact damage)
- Keyboard, Trackpad, and Internal Ports
- Internal Power Supply components
Labor and parts are included.
2. Exclusions
This warranty does not cover:
- Accidental damage (liquid spills, drops, cracks, cosmetic damage)
- Loss or theft
- Software-related issues, virus removal, or operating system restoration
- Consumables (external chargers, batteries unless add-on coverage is purchased, external peripherals)
- Repairs performed by unauthorized service providers
Optional Add-On Coverage (if purchased separately):
- Accidental Damage Protection
- Battery Replacement Guarantee: This guarantee covers the battery installed in your [Device Name] against defects in materials and workmanship for a period of 12 months from the date of purchase. If the battery fails to hold a charge of at least 80% capacity during normal use within this period, Tek Guy On Demand will replace the battery at no cost to the customer, including parts and labor. This guarantee excludes failures due to misuse, physical damage, unauthorized repairs, or environmental damage. Claims require proof of purchase and device inspection by an authorized Tek Guy On Demand technician.
- Onsite Service (where available)
3. Warranty Tiers and Pricing
Coverage fees are based on the retail purchase price of the covered laptop:
| Retail Price Range | 1-Year Warranty Fee |
| $300 – $599 | $69.99 |
| $600 – $999 | $99.99 |
| $1000 – $1499 | $149.99 |
| $1500 – $1999 | $199.99 |
| $2000+ | $249.99 |
4. Claims Process
To initiate a claim:
- Use our Mail in Laptop Form by Clicking Here! Submit and follow the directions sent to your e-mail.
- Provide proof of warranty purchase and laptop serial number.
- Contact Tek Guy On Demand at 877-267-9111 or [email protected]
Repairs typically completed within 7-10 business days.
5. Limits of Liability
Tek Guy On Demand’s total liability under this agreement is limited to:
- The reasonable market value of the covered laptop at the time of claim, or
- The cost of repairs, whichever is less.
Maximum of one (1) full replacement or up to two (2) component repairs during the coverage period.
6. Termination and Refunds
Warranty coverage is non-transferable.
Pro-rated refunds available within 30 days of purchase if no claim has been made.
After 30 days, no refunds will be issued.
7. Governing Law
This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania.
By purchasing this warranty, the customer acknowledges and agrees to these terms.
