Mail-In • Laptop Repair
Repair your laptop now — from anywhere.
Tap “Start Repair”, follow the email steps, ship it. We triage in 48 hours, confirm parts, and get you back to work fast — Tek Guy clean, documented, and done right.
🚀 Start Repair
✨ $49.99 Screen Replacement — Parts Sold Separately
📱 Use your cell first — live triage.
Quick video check confirms the issue so you avoid round-trips and save on shipping.
What happens next
- Instant ticket + packing instructions
- 48-hour bench triage after arrival
- Clear service plan with OEM-grade parts
- Easy Pay checkout — work begins immediately
⚡Fast Triage
48-hour diagnostics
48-hour diagnostics
🛠️Parts + Labor
Included in repair
Included in repair
🔒Data-Safe
Consent-based handling
Consent-based handling
📦Tracked Return
Insured & documented
Insured & documented
1
Request
Tell us the model/serial and symptoms. You’ll get an instant email with packing tips.
2
Ship
Use your favorite carrier. Ask for our safe-pack kit and prepaid label if you’d like.
3
Triage
Within 48 hours of arrival we diagnose and email a service plan with parts and timeline.
4
Repair & Return
Approve and pay. We repair, QC, and ship back with tracking.
Shipping made simple
Pick the speed that fits your timeline — all options include tracking and insurance.
Ground (default)
3-Day Express (add-on)
Overnight (add-on)
Insured Return (default)
Safe-pack Kit (optional)
- Want a shipping kit with foam + prepaid label? Ask when you submit.
- Local? Request warehouse drop-off or pickup.
Clear, up-front pricing
$49 Diagnostic
Credited toward the repair. Parts and labor quoted after triage — you approve first.
- No fix, no charge beyond shipping.
- Return shipping billed at pass-through carrier cost.
- Business accounts: Net terms available.
Data-Safe Process
Backups, consented access, documented handling.
Backups, consented access, documented handling.
Bench-Tested QC
Thermals, battery health, drivers, firmware.
Thermals, battery health, drivers, firmware.
OEM-Grade Parts
Vetted suppliers, warranty included.
Vetted suppliers, warranty included.
Status Updates
Email milestones from receipt → return ship.
Email milestones from receipt → return ship.
FAQ
How fast is the turnaround?
Most repairs ship within 2–5 business days after approval, depending on parts availability.
What if it’s not repairable?
We can return it as-is or recycle with your approval. Diagnostic is no-charge if no repair proceeds.
How do I pay?
Approve the estimate and pay securely via Easy Pay (card/ACH). Business accounts can use approved terms.
