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1) Minimum Service Ticket
Our minimum service ticket is the baseline charge (no travel) for any service provided. It covers time, expertise, and operational costs.
📋 Policy
Cancellation Policy
Clear. Fair. Built for real-world schedules.
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Quick. Fair. Clear. Cancel within 24 hours from your appointment — After that, a 50% fee applies.
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2) Cancellation Window
Need to cancel? Do it at least 24 hours before showtime — no charge, no sweat.
Time left
24:00:00
Cancel by —
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3) Cancellation Fees
These rules apply to changes made after your 24-hour window starts:
< 24 hours
50% of minimum service ticket
≥ 24 hours
No cancellation fee
Tip: If plans change, reschedule instead — no fees, no fuss.
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4) Exceptions
Emergencies happen. We’ll waive fees for illness or unavoidable events — just reach out.
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5) Rescheduling
Reschedule anytime — we’ll work with you to find a new slot.
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6) How to Cancel
Email support@tekguy.us or call us during business hours.
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7) Refunds
If a fee applies, we’ll deduct it from any prepaid amount and process refunds fast.
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8) Professionalism
We handle things with empathy and professionalism. Communication solves everything.
