To facilitate a swift repair process, it is required that you Completely FILL-OUT this form, CLICK SUBMIT. Include the necessary follow up email and enclose it with your laptop when shipping it to us. This will aid our technicians in promptly assessing and addressing the issues upon receipt.
Important Notes:
Please make sure to back up your laptop before shipping. We cannot assume responsibility for your software, as we have encountered instances where software issues led to hardware failures. It may be necessary to restore your laptop's software to its original state. Kindly take responsibility for backing up your software before sending your laptop to us. Remove any external accessories or peripherals unless instructed otherwise.
If you have any specific preferences for shipping carriers or additional services, please let us know.
Once we receive your laptop and the completed questionnaire, our technicians will promptly assess the issue and initiate the repair process. We will keep you informed at every stage, and our goal is to return your laptop to you in optimal working condition as quickly as possible.
Thank you for your cooperation. If you have any questions or concerns, feel free to reach out to our customer support.
