Mail-In Form - On-demand support, parts sourcing, or a tech to your door.

Thank you for choosing Tek Guy on Demand for your laptop repair needs. We appreciate your trust in our services. To ensure a smooth and efficient process, please provide us with essential information using the below questionnaire.

To facilitate a swift repair process, it is required that you Completely FILL-OUT this form, CLICK SUBMIT. Include the necessary follow up email and enclose it with your laptop when shipping it to us. This will aid our technicians in promptly assessing and addressing the issues upon receipt.

Completely FILL-OUT this form, click SUBMIT and follow the directions we'll be sending to your email.

Full Name:

Shipping Address:

Contact Number:

Email Address:

Laptop Serial Number:

Brief Description of the Problem:

Password (if applicable):

Preferred Method of Communication:

Any additional Information that may be helpful to your repair:

If your laptop is still under warranty, please provide the warranty details:

SMS/Text Messaging Consent

By submitting this form, you agree to receive SMS text messages from
Tek Guy On Demand related to your order, service, or support session.
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP to any message.

For questions, please see our
Privacy Policy.

Important Notes:

Please make sure to back up your laptop before shipping. We cannot assume responsibility for your software, as we have encountered instances where software issues led to hardware failures. It may be necessary to restore your laptop's software to its original state. Kindly take responsibility for backing up your software before sending your laptop to us. Remove any external accessories or peripherals unless instructed otherwise.

If you have any specific preferences for shipping carriers or additional services, please let us know.

Once we receive your laptop and the completed questionnaire, our technicians will promptly assess the issue and initiate the repair process. We will keep you informed at every stage, and our goal is to return your laptop to you in optimal working condition as quickly as possible.

Thank you for your cooperation. If you have any questions or concerns, feel free to reach out to our customer support.