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Xerox VersaLink C9000 Consumable Reset Guide

Quick technician walkthrough for accessing the Xerox C9000 service diagnostics menu
and resetting individual consumable counters after replacing OEM maintenance parts.

STEP 1

Enter Service Diagnostics Mode

Press and hold the Home Button
for approximately 5–10 seconds.
When prompted, enter the service password:

6789

After entering diagnostics mode, select:
DC135 HFSI Counter

Xerox C9000 DC135 HFSI Counter menu

STEP 2

Locate Consumable Counters

Scroll downward to locate the consumable or maintenance item you replaced.
This menu contains individual reset counters for:

  • IBT Unit
  • IBT Cleaning Unit
  • 2nd BTR Unit
  • Developer Units
  • Feed Rollers
  • Tray Feed/Retard Assemblies
  • Additional maintenance consumables
Xerox C9000 HFSI Counter menu scrolling view

STEP 3

Reset Individual Consumables

Tap the checkbox beside the consumable you replaced,
then press the Reset button
in the upper-right corner.

Only reset counters for parts that were physically replaced.
Recommended for OEM Xerox consumables and maintenance kits only.

Xerox C9000 consumable reset selection screen

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