🚚 Shipping Policy

Fast. Clear. Tek Guy Reliable.

From parts to printers — transparent timelines, live tracking, zero guesswork.

Quick Summary:  Standard 3–5 business days • Express 1–2 business daysFree Standard over $200 • Orders placed by 3:00 PM ET ship same day.
📦

1) Shipping Options

  • Standard: Reliable & cost-effective, typically 3–5 business days.
  • Express: Expedited arrival in 1–2 business days for urgent orders.
  • Free Standard: Orders $200+ qualify for free standard shipping.
💡 Tip: Need it faster? Choose Express at checkout.

2) Order Processing Time

Orders placed before 3:00 PM ET on business days are processed and handed to the carrier the same day. Orders placed after the cutoff ship the next business day.

Cutoff: 3:00 PM Eastern (Mon–Fri)
💲

3) Shipping Rates

Rates are calculated at checkout based on weight, dimensions, destination, and service level. You’ll see the exact cost before you pay.

🧮 Transparent pricing at checkout
📬

4) Tracking & Notifications

Once your order ships, you’ll receive an email with your tracking link. You can monitor progress from pickup to delivery.

  • Real-time updates: Out-for-delivery and delivery confirmations.
  • Need help? We can check status with the carrier for you.
🌍

6) International Shipping

  • Available to select countries; rates & transit times vary by destination.
  • Customs & duties may apply and are the recipient’s responsibility.
  • Questions? Email support@tekguy.us.
🏗️

7) Freight Shipping (50 lbs+)

Large/heavy orders ship via our trusted freight carriers. Please allow up to 2 weeks from processing to delivery (varies by distance and scheduling).

  • Signature required at delivery; please ensure someone is available.
  • Additional fees may apply for liftgate, residential, or inside delivery.
  • Tracking is provided once the shipment is dispatched.
📦 Inspect packaging upon delivery and note any damage on the BOL.
🧑‍💻

8) Customer Support

Our friendly team is ready to help with shipping questions, tracking, or special requests.

🚀 Need it in a hurry? Choose Express at checkout or call us — we’ll make it fly.